Noirthorn Gift Sets

Processing Time：

• Rest assured, our logistics partners are committed to providing a swift and secure delivery experience. Delivery timelines may vary based on location, so ensure your address is accurate for the best service.

Shipping Partners:

• Amazon, our esteemed logistics ally, handles our shipments. Trusting their expertise, they select the optimal carrier for you.

Shipping Fees：

• Experience seamless shopping with Artlincor's free standard shipping. At Artlincor, your convenience is our utmost concern.

International Shipping:

• Orders from our Distribution Center are shipped globally using standard shipping, typically arriving within 7-15 business days. Delays may occur due to increased holiday volume or severe weather.
• United States and Canada: 2-7 days from our US warehouse
• The other countries, 7-15 days from our Distribution Center:
  Singapore, Thailand, Malaysia, Vietnam, Indonesia, Korea, Kazakhstan, Russia, Sweden, Norway, Ireland, Switzerland, Denmark, Greece, Finland, Luxembourg, Germany, Britain, France, Belgium, Netherlands, Portugal, Poland, Italy, Spain, Austria, Czech, Slovakia, Hungary, Mexico, New Zealand, Australia, Brazil, Japan, United Arab Emirates, Israel, Saudi Arabia

International Shipping Fees:

• We offer free shipping to ALL countries!

For urgent deliveries, we offer expedited shipping at a reasonable charge of $15.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with tracking information. You can stay updated every step of the way.

Returns & Refunds:

Experiencing issues? Contact us within 30 days of receiving the items.

Undamaged products can be returned for a full refund for any reason within 30 days of receipt, excluding corporate purchases/bulk orders, which may not be refundable. (Note: An order of more than 10 units of a product is considered a bulk order.) Once the returned item arrives back at Artlincor’s warehouse for inspection, the refund process will begin.

• Returns must include all accessories.
• Items must include original packaging.
• For non-quality related warranty claims, buyer is responsible for shipping costs.
• For non-quality related warranty claims, Artlincor refunds the cost of the product itself.
• Returns may be rejected if items do not meet the above requirements.

We appreciate your choice of Artlincor and look forward to providing you with the highest quality products and services. If you have any questions, feel free to contact our customer service team at marketing@artlincor.com.

Thank you for your trust and support!

Regular Cleaning:

• Gently clean Artlincor metal charms with mild soapy water or a specific cleaner for stainless steel jewelry. Avoid harsh or acidic cleaners to prevent any scratching or corrosion of the stainless-steel surface.

Avoid Contact with Chemicals:

• Avoid contact with harmful chemicals like chlorine, saltwater, perfumes, cosmetics, or bleach, which can tarnish the surface and cause discoloration.

Prevent Impact and Scratches:

• While stainless steel is resistant to wear, it can still be scratched by hard objects. Avoid collisions with other metals or hard surfaces to maintain its appearance. Gentle handling will preserve the pristine condition of your metal charms.

Storage Considerations:

• Preserve your Artlincor charms by storing them in a soft pouch or original box to prevent damage.

Humidity Control:

• Limit exposure to high humidity to protect against accelerated oxidation.